Privacy Policy

Data We Collect

Our apps (OperatorOS and Interview Assistant) collect the minimum data necessary to provide their functionality. This includes your account information (name, email), store data you enter, visit recordings and transcriptions, interview recordings and analyses, and other content you create. All data is stored securely in Firebase (Google Cloud) under your authenticated account.

Audio Recordings

Audio recording begins only after you start it, and you are responsible for obtaining legally required consent. OperatorOS attempts on-device transcription and can send audio to the authenticated OperatorOS server for OpenAI transcription when server transcription is required. OperatorOS does not intentionally retain that server-transcription upload after the request completes.

Third-Party AI Data Processing

Our apps use OpenAI through the authenticated OperatorOS server to power requested analysis, summaries, briefings, transcription, and action suggestions. Provider credentials stay on the server and are never included in the app.

What may be sent to OpenAI:

• Interview transcripts (text generated from your audio recordings)
• Candidate information you enter (name, position, store number)
• Interview guide text (questions and evaluation criteria)
• Store visit notes and transcripts (OperatorOS only)

What is NOT sent:

• Your account credentials or payment information
• Photos or attachments

Data is transmitted over encrypted connections and used to provide the feature you request. For more information, see OpenAI's Privacy Policy.

Data Storage

Your data is stored in Google Firebase under your authenticated account or authorized workspace. Authorized teammates can access shared operational records according to their role. Firebase Storage is not currently provisioned, so photos and attachments remain on your device unless you explicitly export or share them. We do not sell personal information or use it for targeted advertising.

Third-Party Services

• Firebase Authentication (Google) — account management
• Firebase Firestore (Google Cloud) — data persistence
• Firebase Analytics & Messaging — product events and notifications
• OpenAI — requested AI analysis and server transcription
• Apple Speech Recognition — on-device transcription
• Apple StoreKit 2 — subscription management

Your Rights

You can initiate permanent account deletion from Settings. This removes your authentication identity and user-scoped cloud data. Shared organization records may be retained when another authorized owner must preserve the organization's operational history. You can also request access, correction, export, or deletion by contacting us at support@operatoros.app.

Contact

For questions about this privacy policy, contact us at support@operatoros.app.