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Privacy Policy

Last updated: September 3, 2026

Applies to OperatorOS and Interview Assistant

Data We Collect

Our apps (OperatorOS and Interview Assistant) collect the minimum data necessary to provide their functionality. This includes your account information (name, email), store data you enter, visit recordings and transcriptions, interview recordings and analyses, and other content you create. All data is stored securely in Firebase (Google Cloud) under your authenticated account.

Audio Recordings

Audio recording begins only after you start it, and you are responsible for obtaining legally required consent. OperatorOS can use Apple speech recognition or send audio to the authenticated OperatorOS server when server transcription is required. Interview Assistant sends recordings you choose to process to that authenticated server for transcription. The service does not intentionally retain the transcription upload after the request completes.

Third-Party AI Data Processing

Our apps use OpenAI through the authenticated OperatorOS server to power requested analysis, summaries, briefings, transcription, and action suggestions. Provider credentials stay on the server and are never included in the app.

What may be sent to OpenAI:

  • Audio recordings you choose to transcribe through the server
  • Interview transcripts (text generated from your audio recordings)
  • Candidate information you enter (name, position, store number)
  • Interview guide text (questions and evaluation criteria)
  • Store visit notes and transcripts (OperatorOS only)

What is NOT sent:

  • Your account credentials or payment information
  • Photos or attachments

Data is transmitted over encrypted connections and used to provide the feature you request. For more information, see OpenAI's Privacy Policy.

Data Storage

Your synchronized data is stored in Google Firebase under your authenticated account. OperatorOS is designed as a private, single-user workspace; it does not give an employer or teammates access to your account. Photos and attachments you add may be uploaded to Firebase Storage so they remain available with your records. We do not sell personal information or use it for targeted advertising.

Connected AI and MCP

If you connect an external AI assistant through the OperatorOS AI Connector, records you request may be transmitted to that assistant or its provider so it can answer your request. Read access is scoped to your authenticated account. Write access is a separate permission and can be used to add approved metrics, commitments, visit notes, or people notes when you ask the assistant to do so.

OperatorOS records the source, time, affected record, and receipt for connector writes. You can review recent writes and revoke a connection in Settings. The external assistant's handling of information is also governed by that provider's privacy terms, so connect only services you trust.

Product Analytics and Subscriptions

OperatorOS and Interview Assistant use Firebase Analytics to measure events such as onboarding progress, feature use, and subscription-screen views. These events may be associated with a pseudonymous account identifier and basic device or app information. RevenueCat processes your app user identifier, product identifiers, entitlement status, and purchase lifecycle information so the app can keep Pro access in sync. Apple processes payment details; our apps do not receive your full payment-card information.

Third-Party Services

  • Firebase Authentication (Google) — account management
  • Firebase Firestore (Google Cloud) — data persistence
  • Firebase Storage (Google Cloud) — photo and attachment storage
  • Firebase Analytics & Messaging — product events and notifications
  • RevenueCat — OperatorOS and Interview Assistant subscription entitlement status and purchase lifecycle events
  • OpenAI — requested AI analysis and server transcription
  • Apple Speech Recognition — supported OperatorOS transcription workflows
  • Apple StoreKit 2 — subscription management

Your Rights

You can initiate permanent account deletion from Settings. This removes your authentication identity and user-scoped cloud data, subject to limited records we must retain for security, fraud prevention, or legal compliance. You can also request access, correction, export, or deletion by contacting us at support@operatoros.app.

Contact

For questions about this privacy policy, contact us at support@operatoros.app.